Privacy Policy

Data Collection

We gather and store information entered on our website. We collect the following information.

Name: For customer service purposes.
Postal/Shipping address: For customer service purposes
IP address: For legal compliance and analytics via tracking pixels.
Phone number: For customer service purposes.
Email address: For customer service purposes.
Device identifier: For legal compliance and analytics

Protection of Personal Information

We safeguard your personal information through the following measures:

Collecting only necessary personal data.
Disposing of unnecessary personal information.
Employing and monitoring intrusion prevention and detection systems.
Maintaining current software and security safeguards.

SMS Communications and Mobile Information

Ecom Autotech may collect mobile phone numbers and SMS consent information when customers choose to receive text messages from us. We use this information to communicate regarding inquiries, appointments, service updates, onboarding, account-related matters, and customer support.

No mobile information, including phone numbers, SMS opt-in data, or SMS consent, will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information may only be shared with service providers when necessary to deliver our messaging and support services, and only for those operational purposes.

If you provide your mobile phone number and separately consent to receive text messages, Ecom Autotech may send you SMS messages related to inquiries, appointments, customer support, account updates, and services you have requested. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@ecomautotech.com or +1 (464) 266-2804.

SMS consent and mobile phone information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Cookies

Ecom Autotech utilizes cookies. While you browse Ecom Autotech website, advertising cookies will be integrated into your computer to identify your interests. Utilizing cookies, we can show you targeted ads on other sites based on your past activities. These techniques don't gather personal information like your name or email.

Children's Privacy

Ecom Autotech website is created for a general audience and does not provide services to children under 18. If any personal information from a child under 18 is received, Ecom Autotech will only use it to inform them that they cannot use Ecom Autotech's website. We do not sell the personal information of minors under 16 years old.

The Rights

All users of Ecom Autotech website have the following rights regarding their personal information:

To access the personal information we have collected about you.
To ask what personal information we have collected, including categories, sources, purposes, and third-party disclosures.
To know if your personal information is sold or disclosed and to whom.
To opt out of selling or sharing your personal information.
To request deletion of some or all of your personal information.
To be discriminated against for exercising your right to privacy.
To equal service and price, regardless of privacy choices.
To request amendment of your personal information.
To withdraw consent to data processing.
To request restriction of data processing.
To file a complaint with competent authorities.
To opt out of unwanted direct marketing.
To limit the use and disclosure of sensitive personal information.
To receive your personal information in a portable format.